Web Service Access Only
Internal Integration User
itil
and rest_service
roles. Once this is done, the user is ready and you can begin integrating with Thundra.https://dev12345.service-now.com/
should be dev12345
. Enter the user name and password that you used for the ServiceNow user that you created for this integration. Finally, save the configuration settings. Now you can display your ServiceNow instance when creating an alert.